Locate the Airplane Mode Tile and verify that it is disabled. To verify that Airplane Mode is turned off, follow these steps:Ĭlick on the Action Center icon located on the bottom right of your screen, to the right of the time and date. Airplane Mode disconnects you from any network and disables your Host PCs ability to connect to Bluetooth devices, or Wireless Networks. If you do not see the Bluetooth Tile, you may need to select Expand in Action Center to see additional options. Locate the Bluetooth Tile and verify that it is highlighted or enabled. Select the Action Center icon located on the bottom right of your screen, to the right of the time and date. If Bluetooth is turned off, Microsoft Arc Mouse will not be able to be seen by your Host PC. If you are unsure whether or not your Host is Bluetooth 4.0 compatible, you may need to work with your original equipment manufacturer (OEM). Microsoft Arc Mouse requires Windows 10 on a Bluetooth 4.0 Host to connect. Make sure your Surface or Windows 10 PC is Bluetooth 4.0 Compatible.
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